
FAQs
Starting therapy can come with a lot of questions.
Whether you’re new to therapy or returning after some time away, this page covers the practical things you might be wondering.
If there’s something we haven’t answered, don’t hesitate to reach out.
No question is too small.
Most common questions
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You can book directly via our online booking system, or contact us by email or phone to arrange your initial consultation. We’ll answer any questions you have and help you feel prepared for your first session.
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You don’t need a referral to book therapy. However, if you’d like to claim Medicare rebates under a Mental Health Care Plan, you’ll need a referral from your GP.
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Your first session is a chance to meet your therapist, talk about what brings you here, and explore your goals. There’s no pressure—you set the pace. We’ll guide the conversation to help it feel as safe and supportive as possible.
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Most individual sessions are 50 minutes. Extended sessions (75–90 minutes) are available for certain therapies like EMDR or for couples therapy.
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Yes. If you have a valid Mental Health Care Plan, you can access rebates for up to 10 sessions per calendar year. After your session, we’ll process the rebate directly into your bank account.
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Yes, all of our services are available via secure telehealth sessions. You can access care from the comfort and safety of your own space—anywhere in Australia.
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We use a range of evidence-based, identity-affirming approaches tailored to you. This includes EMDR, CBT, schema therapy, trauma-informed care, and neurodivergent-affirming modalities. More information is available on our Services page.
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Yes, we provide assessments for ADHD and autism. These are comprehensive and collaborative, supporting both formal diagnosis and self-identification pathways. Please contact us for assessment availability and pricing.
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We currently support NDIS participants who are self-managed or plan-managed. Please reach out to discuss how we can align your goals with the services we provide.
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Yes. Couples therapy is available, and we’re currently developing group programs. If you’re interested in group offerings, let us know—we’d love to hear from you.
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We get that life happens. If you need to cancel or reschedule, we ask for at least 48 hours’ notice. Sessions cancelled with less than 48 hours’ notice may incur a cancellation fee.
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The Liminal Clinic is not a crisis service. If you or someone else is at immediate risk, please contact emergency services (000) or reach out to Lifeline on 13 11 14.
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Yes—your privacy is deeply respected. Everything you share in therapy stays between you and your therapist, unless there is a legal or safety reason to share information, which we’ll always explain clearly.
We’re here when you’re ready.
CONTACT US
Whether you’re seeking support, curious about our services, or have a few questions, please get in touch.
We’ll aim get back to you as soon as we can, usually within 1–2 business days.
Get Started
If you are ready to get started with The Liminal Clinic, please fill out our new client form and we will be in touch as soon as we can.